OUR SERVICES
Meeting and exceeding the ever-evolving needs of our customers is the core focus of our highly skilled customer service agents. Through our services, we strive to increase customer satisfaction and exceed expectations on all fronts.
With regular, ongoing needs evaluations, in the form of visits, technical seminars and Tata Authorised Service Station (TASS) conferences carried out by our customer service agents, we ensure that product quality is constantly enhanced because of the feedback received.
Our nationwide branch and TASS network are fully equipped to handle the service requirements of our customers. Plus, our unwavering commitment to uptime sets us apart from our competitors.
WARRANTY
Our warranty* periods are best in class:
24 months or 100,000 kms for the SCV and Pick-Up range.
24 months or 200,000 kms for the ICV and MCV truck and bus range.
36 months or 300,000 kms for the LCV trucks and buses.
The tipper range carries a warranty of either 12 or 24 months, 60,000 kms or 100,000 kms, or 2,000 or 3,000 hours, depending on the model selected and whichever event comes first**.
Our warranty for John Deere construction equipment is 2,000 hours or 1 year.
For forestry equipment, we offer 2,000 hours or 2 years, and 6 months for agricultural implementation.
* Warranty limitations apply.
** Applicable to all listed warranty periods.
BREAKDOWN SUPPORT